Troubleshoot Can’t Receive emails on yahoo using the outlook application
If you can receive the emails on the yahoo mail but not receiving them on the outlook or any other third party application. It can be due to two reasons.
- Account has not been successfully configured.
- Mail software issue.
- Security issue.
Here, I am sharing the steps about how to fix yahoo mail not receiving emails issue.
Check The Account configuration –
Most of the time, People are struggling with the can’t receive emails on yahoo mail issues due to the wrong account information.
They configure their accounts with incorrect information. So you need to double-check the account details using this guide.
- Open the Outlook and click on files.
- Now click on accounts.
- Select your yahoo account and click on edit.
- Ensure that, you have typed the correct yahoo email address and password if you have changed the yahoo mail password recently. You need to remove the old password from the account and type the new password.
- Check the incoming server details. Make sure you have entered the correct address for the incoming and outgoing server.
If you found nothing wrong with the email settings, you need to delete the account from outlook and reconfigure it using the IMAP server.
Mail Software issue-
Sometimes, People can have yahoo mail not receiving emails due to the software issue. So you need to it and then try to reaccess your yahoo account. Let’s see if it is working fine now or not.
Security Issue-
Let’s disable the antivirus and other security programs into your computer, and then perform send & receive action. If you can receive the emails. It means, your security programs are blocking the mail application to reach to the yahoo mail server.
In such a case, you need to keep them disabled.
However, you are still going through the yahoo mail not receiving emails issue; you need to remove the account from the outlook and configure it again.
Check Email Filters-
When you are unable to receive the new emails on the inbox, you should check the other folders. Maybe your emails are landing to another folder. That’s why your yahoo mail is not receiving the emails into the inbox.
If you can see your emails on the other folders. It means there is a filter working. That’s why it is landing the new emails into another folder. So you need to delete the working email filter using this guide:
- Get into your yahoo account.
- Now Click on the Settings icon and click on more settings.
- Now Click on the filters tab.
- If you can see any filter available. You need to click on it and click on delete.
Once you delete the email filters, you will start receiving the new emails into the inbox.
Browser issue-
Several times, People are facing the yahoo mail not receiving emails due to the web browser.
When people use an outdated web browser, it would not be able to receive the new emails from the yahoo mail server that’s why you are going through the yahoo mail not receiving emails issue.
So you should install any other browser into your computer and try to log in your email there if you can see your new emails there.
It means the issue is related to the web browser. In such a case, you need to optimize the web browser appropriately.
- Remove the junk, History, and cookies from the browser.
- Update the web browser.
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